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Yes You Can Receive Phonecalls While Online

Susan B
28-08-2002, 10:01 AM
Actrix (http://www.actrix.co.nz/whatsnew.php?articleid=9) is pleased to announce availability of a new product that allows customers to monitor incoming calls while on the Internet. The product has been developed here in New Zealand by NEC and is called inContact, Internet Call Waiting (ICW). It comes in two available versions: Standard ($5.95/month) and Pro ($9.95/month). At this stage the service is only available for those in the Wellington and Auckland free-calling areas, and customers wishing to purchase the service will need to have call diversion activated on their phonelines.

The Benefits

Instead of someone receiving a busy tone or being forwarded to Voicemail when they try to call you while you're online, inContact ICW will notify you by triggering a pop-up on your PC advising you of the call and who is calling. Depending on which version you choose, you will then have the following options to help you stay informed and in charge while online:

Catch the call: Don't miss the important calls while surfing the net. It may be a call from one of your children out on the town needing to get home. It may be a sales opportunity for a business run from the home. You can now be aware of these calls and deal with them without having to disconnect.

Control - you decide what to do: See who is calling and you choose how to handle it. Forward it to a mobile (Pro version only), answer it (Pro version only), ignore it, record a message from the caller and have it e-mailed to yourself while you stay online (both versions).

Convenience - get the message quickly: Send the call to voice-mail (Pro version only) and get it delivered by e-mail while still online. You won't need to disconnect from the internet, dial in to your voicemail etc to get your message. You may not need other voicemail products now.

Keep it simple - automate it: Set up automatic responses for all calls. Set up different automatic responses based on who is calling; eg forward work calls to your mobile after 5 seconds, or automatically drop your internet connection and answer calls from your kids, partner, best friend .... or mother in-law !!! (Functionality more limited in the Standard version.)

Flexibility - surf anytime: You don't have to delay connecting to the internet if you're expecting a call, or conversely you don't have to disconnect if you're expecting that call from the UK. You have more flexibility in when and how long you surf.

Flexibility - personalise your settings: Create your own phone book, choose your own alerting sounds for when you receive a call. Set up your own automatic responses.

Save money: inContact provides several services all in one, Call Waiting, Caller Line Identity, Voicemail, Call Logging, on-line control of call diversion on a caller by caller basis.

Interested?

If you're interested in this Internet Call Waiting service through Actrix, then head on over to www.incontact.net.nz. There is a lot more information about the product, how it works etc, available there.

Baldy
28-08-2002, 10:09 AM
Damn!

I got all excited there Susan, the I find out its only for Pig Islanders and you have to be on Actrix.......

Oh well................ You get used to these disappointments

BALDY :-)

Susan B
28-08-2002, 10:13 AM
Yeah, me too Baldy. I am with Actrix but I don't live Up There.

Almost had kittens when I read about it though, because we recently put in a second phone line. Would have spewed if our installation fees were all for nothing.

godfather
28-08-2002, 10:44 AM
Umm, thats interesting but...You CAN"T receive the phone call while you are on-line. Your headline breaches the FTA I am afraid...

It will tell you about the call, or divert it, but you have to disconnect to answer the call....

Susan, re your second line, is Jetstream not available where you are? Its only about $5 per month more than a second line.

Baldy
28-08-2002, 11:55 AM
> Umm, thats interesting but...You CAN"T receive the
> phone call while you are on-line. Your headline
> breaches the FTA I am afraid...
>
> It will tell you about the call, or divert it, but
> you have to disconnect to answer the call....
>
> Susan, re your second line, is Jetstream not
> available where you are? Its only about $5 per month
> more than a second line.

Hi Godfather,

I had to get another line installed, as although I live 5mins from centre of Dunedin, I live outside the Jetstream area. I can understand not getting a Jetstream service if I lived in the boondocks, but almost in the centre of Dn is a bit annoying. Mind you I can down/upload to my hearts content, without having to worry about going over the mb limit.

BALDY:-)

wuppo
28-08-2002, 12:35 PM
When ISP support for V.92 modems is available, you will be able to take / make a voice call, while putting your data connection 'on hold'. At this stage, I am aware of only one ISP trialling v.92. :|

Chilling_Silence
28-08-2002, 02:43 PM
So lemme get this straight, I have to be with Actrix, and live in AK or wellington (I'm in AK but with Ihug)... And it cost's about half the price of actually having an ISP?!

Okay...

Chilling_Silence

Chris Wilson
28-08-2002, 03:44 PM
OOO OOO can i get it for cable????

]:) ]:) ]:) ]:) ]:)

Chilling_Silence
28-08-2002, 04:27 PM
;) Cable might actually be more worth while

Poppa John
28-08-2002, 04:32 PM
Baldy. Dunedin IS the boondocks isnt it???? Poppa John ;\ ;\ ]:)

godfather
28-08-2002, 04:41 PM
>5mins from centre of Dunedin

Isn't that somewhere near Antarctica...or Invercargill (Invertarctica)Jetstream won't work as the hills are too steep for the signal to get up, and its too cold for it to propagate far....

Sam H
28-08-2002, 04:52 PM
It won't be long before other ISP's start offering the service.

Chilling_Silence
28-08-2002, 05:03 PM
Well, If Ihug is able to offer it at $10 or less per month, I'd be in! What about a yearly thing, pay $100 for the whole year and get a $20 discount, Maybe I should be Ihug market analysis dude whatever they get called!

Baldy
28-08-2002, 05:33 PM
> >5mins from centre of Dunedin
>
> Isn't that somewhere near Antarctica...or
> Invercargill (Invertarctica)

They get to make more snowmen in Invergiggle than us

Jetstream won't work as
> the hills are too steep for the signal to get up,

Probably true - or the cable breaks under the weight of all that snow

and
> its too cold for it to propagate far....

Baldy
28-08-2002, 05:35 PM
> Baldy. Dunedin IS the boondocks isnt it???? Poppa
> John ;\ ;\ ]:)

LOL.... I didn't realise that Gene Pitney wrote his smash hit here

BALDY :-)

kirrie kiwi
28-08-2002, 05:35 PM
Anyone can receive calls when on the net, you just have to instal call diversion. Check it out in your phone book its on page 28 in Bay of Plenty edition under smart phone services. It costs $3.95 per month and you connect to it when you are on the net. All your calls are diverted to your cell phone only problem costs you 75c to answer but you dont miss important calls. tarathenoo

davef
02-10-2002, 02:36 PM
Check out http://www.incontact.co.nz - You don't have to be a member of Actrix or Web World to get inContact, you can stay on the same ISP as you currently have.

davef
02-10-2002, 02:42 PM
Hiya;

You can stay on ihug and still get inContact through Actrix or Web World. You can also pay for a 6 months or a year subscription I believe.

godfather
02-10-2002, 02:43 PM
A total cost of $15 per month (Telecom diversion plus this answer service) is high! Halfway to a second line, and as much again as many pay their ISP

And you still cant receive the call while you are on line. You can make the decision to drop the internet connection and take the call, or ignore it.

davef
02-10-2002, 02:49 PM
True - but answer while still on-line (VoIP) is coming soon.

godfather
02-10-2002, 03:12 PM
VoIP is different again, its using the internet to carry the digitised voice telephony. This still does not allow a POTS (Plain Old Telephone System) to access the line while data is on it. It means you will have to have access to two separate telephony networks, or a gateway from one to the other at the Teleco end. Unfortunately it will also be expensive, and will limit the incoming VoIP call to your computer, not to your telephone circuits in the house.

As soon as it gets affordable, you can bet that the cost of a second line will drop, or ADSL will suddenly be affordable. Its for those events that the technology is encouraged.

V92 will, but only by "parking" all data calls to allow the voice to temporarily take over the line, and assuming Teleco's and ISPs change their systems to it.


 

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