Printer problem

i don't know the exact answer to your problem but I wonder if as the printer goes fine on another puter, that your Windows install was a "crook" one. Anyway before you try a reinstall why not visit HP's site to be found at http://www.hp.com/cposupport/prodhome/hpdeskjet67059.html

Hi marks, Is your pinter connected via a scanner ie daiseychained on the parallel port because this is known to cause communication problems between PC and printer see this site
http://www.hp.com/cposupport/printers/support_doc/bpd05048.html

HTH PC

No, it is the only device on the parallel port although I do have a scanner attached to the USB port

Try borrowing another cable. Or just unplug it, and plug it in again.
Connections ... (used to be the most common fault with computers, until we got Microsoft).

(If you buy a new cable, go for the IEEE one {is it 1284, I can never remember} because you will probably need that for the bandwidth required in the cable for your next printer).

Good thinking Graham, non IEEE 1284 cables can cause havoc, I know of one that ceased to work reliably when reinstalled on a faster PC...

How can I tell what sort of cable it is?

Also, this printer and cable have been working ok up to this Winblows reload

An IEEE 1284 will probably be clearly marked ... (they cost more). The suggestion of unplug/replug is just a "general principles" one: this "wipes" the contacts and makes a better connection. This has been the repair I have carried out for a lot of faults. Poor contacts do happen.

I agree the cable is unlikely to have "failed"; unless it has been damaged . (But the "buzzing" is the sort of thing which can happen if the buffer in the printer is overfilled, which can happen if the CPU doen't get told that the buffer is nearly full, and that it should stop sending data. This can be an indication of signals not getting through the cable).

Coincidence is often misleading.

But the settings for the Printer in Windows should be checked against the manual, too. All we can do is suggest a range of things to look at. We can't use our hammers on your computer. ;-)

Yeah, I've already informed the printer of its parentage and made a, possibly rash, remark about it having sex with its mother!
I have tried the old cable disconnect/ reconnect trick several times- doesn't seem to make any difference.
The buzzing noise you mention is exactly what is happening so I'm wondering if it might be the cable or even the connector in the mobo is faulty.
I suppose what I was hoping for was some obscure setting in Winblows that might have caused this but I need to rule out some of the more basic stuff first. This IEEE cable sounds like an investment.
Thanks for your help ppl. Any further advice would be welcome.

Cheers

Mark

Hello Mark,

There is two things you definitely need to do to fix your 600 series printer with a possibility of a third if the clutch as become disengaged.

Firstly/ lubricate a paper towel or lint free cloth with CRC or WD40 or sewing machine oil, wipe the metal rod that the print cartridge carriage slides up and down on ( you normally find that a fair amount of fairly heavy grease will come off on the cloth, it is this that normally starts the problems you are having) once you have done that power the printer up as per normal and let it run through it's normal routine for setting it's self up ( you are only doing this so as the cartridge carriage goes back and forth a couple of times to lubricate itself, so don't try and print anything)

Secondly/ Disconnect the printer cable and the power cable from the printer, leave for about twenty seconds then reconnect the power cable do not reconnect the printer cable, now switch on the printer, if you have a steady green light, push in and hold the resume button (the second button down) you need to hold it in for around 5 seconds or until you hear the printer kick into action.
Your printer should now print a self diagnostic page, if this page prints out OK and you do not get any more jarring, switch off reconnect your printer cable and try printing a test page from your PC, this should be OK unless you have a driver or software conflict on your machine.

Thirdly/ if you still have jarring noises coming from the printer, your clutch has almost certainly become disengaged, to fix it you need to look for a white piece of plastic on the far left of the printer carriage track, this piece of plastic should be about 75% to the left of the cog you see there with the other 25% to the right, if it is 100% to the left of the cog, that is the cause of the problem.

Regards

Alan

Thanks Alan

All great suggestions. I'll try them out tonight and let you know the outcome.

Cheers

Mark

Hi All

Thanks to all those ppl who offered advice. I'm not sure whose advice did it but the printer seems to be working ok currently.

Warm regards

Mark